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Call Center Coordinator

Call Center Coordinator

VirtualVocationsLakeland, Florida, United States
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A company is looking for a Scheduling Coordinator to manage scheduling operations and support call center teams. Key Responsibilities Create and update daily and monthly work schedules using Excel Manage and update CRM campaign dashboards and coordinate campaign setups Handle weekly payroll approvals and deliver reports to management Qualifications 2-5 years of experience in a call center environment Associate's degree Proficiency in Microsoft Excel and Word Prior experience in a call center coordination or scheduling role (preferred) Bachelor's degree (preferred)

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Coordinator Call Center • Lakeland, Florida, United States