On-Call House Attendant

On-Call House Attendant

Four Seasons Hotel San Francisco at Embarcadero is looking for an On-Call House Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Located steps away from Union Square, the Ferry Building and Fisherman's Wharf. You will find our charm rising above downtown at 345 California Center, with our guestrooms located at the top 11 floors of this 48-story landmark providing breathtaking panoramas of the city and the bay.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role! We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

The Position / Role

The On-Call House Attendant is an essential member of the team. The House Attendant is expected to embody the hospitality, charm and professionalism of our organization. The House Attendant will be responsible for delivering guest requests to exacting standards.

Responsibilities

• Clean and maintain guest rooms and public areas
• Restock and organize supplies such as linens and toiletries
• Respond to guest requests for additional amenities or services
• Report any maintenance or housekeeping issues to appropriate staff
• Follow established cleaning and safety procedures
• Maintain a professional and friendly demeanor with guests and colleagues
• Adhere to established schedules and work in a timely manner
• Assist with laundry and other housekeeping tasks as needed
• Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
• Works harmoniously and professionally with co-workers and supervisors

Four Seasons can offer what many hospitality professionals dream of an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Four Seasons offers an award-winning work environment and an excellent benefits package which includes :