Operations Manager - Security

Sunstates SecurityHouston, Texas, United States of America

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Operations Manager - Security

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to help lead our Houston, TX region. Our Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $78,000 - which includes :

Base salary
Monthly vehicle allowance plus mileage paid at current IRS rate
Annual performance-based bonus - up to 10% of base salary
Full medical, dental, vision, and life insurance coverage
401k plan with company match
Generous PTO
Tuition assistance

Local candidates only as this role must be available to visit client sites in the region.

The Operations Manager will assist in the administration of the region by :

Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.

Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.

Training subordinate supervisors on software systems, procedural guidelines, and company policies, and enforcing consistency in policy practice.

Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.

Carrying out site assist visits and audits in accordance with the Quality Assurance program.

Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.

Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include :

Texas Level II & III Security License preferred

Bachelor’s degree from a four (4) year college or university.

3 or more years of related experience and supervision, preferably in the security industry.

Excellent organizational, leadership, communication, and time management skills.

Computer proficiency with MS Office products.

Valid driver’s license and good driving record.

Ability to travel and regularly visit all site locations in the Houston area.

May perform other duties as assigned by Management and in coordination with the Regional Manager.

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Operation Manager • Houston, Texas, United States of America