Administrative Support
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Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.
Job Responsibilities
- Schedules meetings
- Makes travel arrangements
- Plans events
- Completes management expense reports
- Responds to inquiries in writing and or verbally
- Pulls monthly reports
- Enters contract details into information system and maintains other related documents
- Orders and checks memorial to ensure accuracy
- Processes annual funeral home and cemetery license renewals
- Codes and scans invoices
- Processes accounts payable and other accounting support transactions
- Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
- Schedules call-in appointments for Sales
- Files and maintains customer information
- Maintains office and facility supplies as well as fax machines, copiers and network printers
- Prepares daily schedules
- Administers HR processes including new hire paperwork, background checks and bonus processing
- Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
- Trains others on policies, procedures and new company initiatives
- Maintains a friendly attitude offering assistance and guidance to all persons entering the location
Minimum Requirements
Education
High school diploma or equivalentExperience
3 years of experience working in a customer-focused and fast-paced professional environmentKnowledge, Skills and Abilities
Must have advanced computer, internet and word processing (typing minimum of 40 60 wpm) skillsWorking knowledge of office equipment including calculators, copiers, printers, fax machines, telephone consoleAbility to handle confidential and sensitive information with discretionEffective communication skills, both orally and in writingHigh level of compassion and integrityAbility to follow instructions and work with minimal supervision