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Desktop Support Analyst

TEKsystemsPhoenix,AZ,85001,USA

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Description : Candidates must be skilled in the top skill details below to be considered. Candidates also must be comfortable going through a medical screening since this role is in a medical facility.

This position is primarily responsible with all aspects of deployment and technical support of desktop computers, laptops, applications, peripherals and related technologies to internal and external customers of the company. This includes installation, upgrading, troubleshooting, problem resolution, endpoint security compliance, updating data and preventative maintenance in accordance with company guidelines and procedures. This person will also troubleshoot problem areas (in person, by telephone, or via a ServiceNow ticket) in a timely and accurate fashion and provide end user assistance where required.

Top Skills Details

Intune
Hardware Refresh
Active Directory
Desktop Support

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge and understanding of hardware equipment, including experience troubleshooting issues and replacing hardware on both desktops, printers and laptops.

Knowledge and understanding of software and other applications, including experience installing, configuring, and troubleshooting software on both desktop and laptops in a Windows environment.

Knowledge of operating systems, active directory, account management, and other computing standards and best practices.

Excellent oral and written communication skills.

Excellent customer service skills to interact with all levels within the organization.

Proven analytical and problem-solving abilities

Ability to effectively prioritize and execute tasks in a high-pressure environment

Team oriented and skilled in working within a collaborative environment

Pay and Benefits

The pay range for this position is $ - $

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Aug 29, 2025.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Desktop Support • Phoenix,AZ,85001,USA