Job Title : Business Analyst Sr
Location : Hartford, CT 06106 (Hybrid)
Duration : 12 Months Contract Job Description : Specific Services Required :
In the role of the Child Welfare Expert, the following services are required :
- Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
- Assistance in developing project documents.
- Excellent communication, presentation, collaboration, writing and interpersonal skills.
- Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners / agencies.
- Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
- Must have very strong abstract thinking and problem-solving skills.
- Provide guidance and training to agency staff as needed.
- Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.
- Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
- Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.
- Generates products such as business cases, feature / requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
- Identifies business trends and needs utilizing real data and staff feedback.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
- Communicates key insights and findings to team members.
REQUIRED SKILLS AND EXPERIENCE
For this position, the candidate shares experience and intelligence in the field of child welfare / human services with the team to plan and accomplish goals, elicit customer / business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills :
5+ Years’ Experience in Child Welfare or related fieldProduct Owner and / or Product Manager certification a plusKnowledge of Clients mission, policy, practice, state agencies and community partners / service providersKnowledge of agile development methodologies, including developing acceptance criteriaKnowledge of case management systems and modern web-based capabilities / applicationsKnowledge of Business Process Mapping, requirements gathering and documentation processesExperience in facilitating large groups for presentations, LEAN Events and trainings a plusExperience in analyzing data to draw business-relevant conclusions