Trucking Dispatcher

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job Summary :

We are looking for a highly organized and proactive Trucking Dispatcher to join our transportation team. In this role, you will coordinate the movement of vehicles, drivers, and shipments to ensure timely and efficient deliveries. You will serve as the communication hub between drivers, customers, and internal departments, managing day-to-day dispatching operations and resolving any logistics challenges in real time.

Key Responsibilities :

• Coordinate the movement of goods and people to ensure timely deliveries and pickups
• Monitor drivers' schedules, assigned routes, and real-time progress
• Provide status updates to clients, drivers, and internal stakeholders
• Answer incoming calls and route them to the appropriate department or personnel
• Schedule deliveries and pickups with customers and assign drivers and vehicles accordingly
• Track shipments and input updates into the EDI system or internal dispatch software
• Maintain accurate and current records of drivers, vehicles, and shipments
• Communicate effectively with drivers to provide instructions and handle route adjustments
• Resolve issues or conflicts that arise during transportation, such as delays or breakdowns
• Coordinate with external carriers or logistics partners as needed
• Support operational efficiency and customer satisfaction through effective dispatching
• Perform other duties as assigned by management

Requirements :

• High school diploma or GED required; relevant certifications or coursework in logistics a plus
• 2+ years of experience in dispatching, logistics, or transportation coordination preferred
• Strong communication and problem-solving skills
• Ability to work under pressure and in a fast-paced environment
• Proficiency in dispatching software, EDI systems, or transportation management systems (TMS)
• Attention to detail and strong organizational skills
• Familiarity with DOT regulations and Hours of Service (HOS) compliance is a plus
• Bilingual (English / Spanish) is a plus depending on the region

Schedule & Work Environment :

• Full-time position
• May require flexible hours, including evenings or weekends depending on operational needs
• Office-based, with frequent communication via phone, radio, and dispatch software
Benefits :
• 401(k)
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) or retirement plan options