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Chief of Staff

Chief of Staff

Explore openGrand Rapids, Michigan, USA
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Position Summary

Bodw a Tribally owned professional services company with multiple branches (divisions) serving a breadth of industries primarily focused on facilities is seeking a Chief of Staff (COS) to join its executive team and lead the Support Staff Branch. This crucial role will oversee the branch responsible for providing shared resources and collaborative support services to all other branches within Bodw ensuring seamless operations and optimized resource allocation across the organization.

The COS will serve as a strategic partner to the President / COO driving cross-functional initiatives and improving collaboration across the organization. The ideal candidate will bring successful experience in a government contracting organization with 200 employees preferably a Tribal or Alaska Native organization and possess the leadership skills necessary to guide Bodw through its next growth phase. They must be able to see the shared long-term vision and manage the necessary changes to achieve it.

As a Tribally owned company Bodws mission is to grow the economy and legacy of the Pokagon Band of Potawatomi. The COS will be key in aligning the companys growth strategies with this mission ensuring sustainable and value-driven business practices.

This role supports organizational strategy change management and operational efficiency while ensuring executive leaders have visibility into financial operational and performance health. The COS will foster a culture of innovation and continuous improvement across the organization identifying and implementing new technologies and methodologies to enhance collaboration and efficiency.

Accommodation Requests

We are committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process contact our HR Director (April Hawkins) at or

Essential Duties and Responsibilities

Strategic Leadership & Executive Support

  • Partner with the COO and other executives providing strategic advice and counsel by setting and managing strategic priorities preparing for and following up on meetings reviewing internal and external communications and managing the flow of information.
  • Ensure executive leaders have ongoing visibility into the financial operational and performance health of the company.
  • Lead change management initiatives to ensure smooth transitions during periods of rapid growth and organizational evolution.

Operational Management & Organizational Efficiency

  • Directly oversee and manage the Support Staff Branch which includes IT Finance Marketing & Communications Human Resources Facilities Management and Administrative Services.
  • Provide leadership mentorship and guidance to support staff directors fostering their professional development enhancing their leadership capabilities and helping them achieve departmental and organizational (shared) KPIs.
  • Accountable for the development and implementation of Support Staff Branch strategies aligned with overall organizational goals.
  • Responsible for the Support Staff Branch annual budget.
  • Oversee and coordinate cross-functional and cross-branch initiatives and projects to optimize business processes organizational efficiency and effectiveness.
  • Develop and implement scalable processes systems and organizational structures to support rapid growth while optimizing operational efficiency and determining the appropriate balance of centralized and decentralized support services.
  • Risk Management & Compliance

  • Partner with branch leadership to integrate risk management practices into our strategic planning and daily operations.
  • Develop and maintain comprehensive documentation for organizational processes including company formation governance procedures and board member transitions to ensure consistency and compliance.
  • Oversee and manage the implementation of organizational projects and associated KPIs (e.g. ERP system cybersecurity compliance initiatives) ensuring alignment with strategic objectives and effective coordination across branches.
  • Manage and optimize the companys presence and engagement on government contracting platforms (e.g. GovWin ) to enhance visibility improve market positioning and support business development efforts.
  • Stay informed about industry trends government contract regulations and best practices to ensure the support staff branch and overall organization remains competitive and compliant.
  • Qualifications & Experience

    Required Education Licensure / Certifications or Experience :

  • 10 years of progressive senior leadership experience in multi-divisional federal government contracting organizations demonstrating success across diverse industries. Ideal candidates will possess :
  • Experience with Tribally-owned or Alaska Native organizations.
  • A deep understanding of Tribal 8(a) contracting processes and regulations.
  • Masters degree in business administration public administration or related field preferred
  • Strong understanding of federal contracting processes regulations and compliance requirements particularly as related to accounting and human resource functions
  • Demonstrated experience in operational and budget management (HR IT Finance Facilities Marketing and Communications) organizational development and strategic planning.
  • Possesses a strong understanding of change management principles and methodologies with the ability to effectively plan communicate and implement organizational changes while minimizing disruption and resistance. This includes the ability to assess organizational readiness for change.
  • Excellent communication interpersonal and leadership skills
  • Ability to work effectively in a fast-paced matrixed environment with multiple leaders and competing priorities
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions
  • Experience working with diverse teams and promoting inclusive work environments
  • Preferred Education Licensure / Certifications or Experience :

  • 5 years of leadership experience in human resources in a government contracting environment
  • 3 years of experience using Deltek Costpoint
  • Knowledge of the Architecture Engineering Construction industry
  • Knowledge of federal consulting in professional service to include staffing program management and Information Technology / Innovation.
  • Experience working in the contiguous United States (CONUS) and outside the contiguous United States (OCONUS)
  • Proven track record in driving organizational growth and scaling operations for companies surpassing $100 million in revenue.
  • Experience in mergers and acquisitions.
  • Leadership Qualities :

  • Exceptional problem-solving and analytical skills with a proven ability to identify root causes develop creative solutions and drive effective implementation.
  • A commitment to inclusive leadership ensures that diverse perspectives are considered and solutions reflect the mission and values of Bodw.
  • Strong emotional intelligence and ability to build trust and rapport with diverse partners
  • Collaborative leadership style with the ability to influence and motivate others
  • Adaptable and flexible in approach with the ability to navigate ambiguity and change
  • Proactive and results-oriented with a focus on continuous improvement
  • Cultural sensitivity and commitment to promoting diversity and inclusion
  • High level of integrity and ethical standards
  • This position offers a unique opportunity to play a pivotal role in shaping the future of a growing Tribally owned government contracting company. The ideal candidate will bring a blend of strategic vision operational expertise and interpersonal skills to help drive organizational success and support the Bodws mission.

    Working Environment

    This is a hybrid position that requires the employee to be in the office a minimum of three days a week. When not working from a home office remotely or onsite at a project location the employee performs most of the work in a temperature-controlled office environment. On occasion the employee may be exposed to operating noise from office or technical machinery during its operation.

    Physical Demands

    Sitting / Standing : This role is generally sedentary performing sitting work utilizing technological office equipment including a laptop mouse keyboard computer monitors telephones scanners and copiers.

    Walkin g : This role requires the ability to move about inside the office to access the required technological equipment.

    Stooping / Kneeling / Crouching / Crawling : This role may require stooping to reload printer trays with print paper moving equipment and managing cords.

    Using Hands / Fingers : This role constantly operates technological office equipment such as laptops mice keyboards computer monitors telephones scanners and copiers.

    Talking / Hearing : This role requires constant communication with others in the organization to exchange information review information and make decisions about information.

    Seeing : T his role requires seeing viewing and distinguishing all aspects of internal and external communications.

    Carrying / Lifting : This role requires lifting up to 20lbs to transport technological office equipment to and from various workspaces.

    Equal Employment Opportunity

    All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

    Native American Hiring Preference

    Our parent company Mno-Bmadsen prefers to hire Pokagon citizens who are qualified and suitable for available positions. For purposes of this section qualified means that the applicant meets the technical and experiential needs for employment; and suitable means that the candidate appears to be the best fit considering present circumstances and conditions. Targeted preference is in the following order :

  • First to qualified Pokagon Band citizens; and
  • Second to qualified spouses and qualified custodial parents; and
  • Third to other qualified Native Americans; and
  • Fourth to all other qualified applicants
  • Any determinations as to the applicability of the Pokagon hiring preference are at the discretion of each Company President.

    Branch : Support Staff Branch

    Reporting Entity : Bodw Professional Services LLC.

    Fair Labor Standards Act Status : Exempt

    Hours Per Week : 40-40

    Reporting Status : Hybrid

    Reporting Locations (if any) : Kalamazoo MI

    Reports To : Chief Operating Officer

    Manages Others : Yes

    Overnight Travel : 20%

    Key Skills

    Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Chief Of Staff • Grand Rapids, Michigan, USA