Collections Specialist
Are you someone who enjoys solving puzzles, building relationships, and keeping financial operations on track? A well-established company in Oceanside is looking for a collections specialist who can bring a calm, confident approach to managing receivables and resolving outstanding balances. This role is perfect for someone who's organized, personable, and ready to make a meaningful impact in a collaborative environment.
What you'll be doing :
- Monitor and manage the accounts receivable portfolio, ensuring timely follow-up on outstanding invoices.
- Communicate professionally with clients to resolve payment issues and negotiate payment plans when necessary.
- Research and reconcile account discrepancies, applying payments accurately.
- Collaborate with internal departments to ensure billing accuracy and resolve disputes.
- Prepare aging reports and assist with month-end close processes.
- Maintain detailed records of collection activities and client communications.
Requirements :
2+ years of experience in collections or accounts receivable.Strong communication and negotiation skills.Ability to stay organized and maintain professionalism under pressure.Familiarity with accounting software and Excel.A proactive mindset and a team-oriented attitude.