Workforce Scheduler

A company is looking for a Workforce Scheduler. Key Responsibilities : Design, manage, and maintain staffing schedules to ensure optimal coverage across all shifts Partner with the WFM Capacity Planner and Operations team to confirm schedules and resolve conflicts Track weekly shrinkage and develop reports to monitor performance and provide insights to leadership Required Qualifications : Proven experience in workforce management or scheduling in a service-oriented environment Proficiency in WFM tools and reporting systems Highly flexible and responsive to changing business needs Willingness to work varied shifts and extended hours when necessary