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IT Support Engineer

IT Support Engineer

Specialty1 PartnersHouston, TX, US
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IT Support Engineer

Location : Houston, Texas, United States

Department : IT Support

Reports To : Director of IT Support and Integrations

FLSA Status : Non-Exempt

Objective and Purpose :

As the IT Support Engineer, you will be responsible for helping to build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

Primary Responsibilities :

  • Manage and monitor all installed systems and infrastructure
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise with vendors and other IT personnel for problem resolution

Requirements :

  • BS / MS degree in Computer Science, Engineering or a related subject
  • Proven working experience in installing, configuring and troubleshooting UNIX / Linux based environments.
  • Experience with monitoring systems

    • Benefits :

  • BCBS High Deductible & PPO Medical insurance Options
  • VSP Vision Coverage
  • Principal PPO Dental Insurance
  • Complimentary Life Insurance Policy
  • Short-term & Long-Term Disability
  • Pet Insurance Coverage
  • 401(k) plan
  • HSA / FSA Account Access
  • Identity Theft Protection
  • Legal Services Package
  • Hospital / Accident / Critical Care Coverage
  • Paid Time Off
  • Diverse and Inclusive Work Environment

    • About Us :

    Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

    Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 224 locations across 28 states.

    Position Base Pay Range : $60,000 - $70,000 USD

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    It Support Engineer • Houston, TX, US