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Retail Associate

Retail Associate

Thrive Cannabis MarketplaceReno, NV, US
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Job Description

Job Description

Retail Sales Associate Thrive Cannabis Marketplace

At Thrive, we’re more than a dispensary—we’re a community focused on delivering a high-quality experience for every customer. As a Retail Sales Associate, you’ll be at the front line of our mission, guiding customers through our wide selection of cannabis products with expertise, empathy, and a personalized touch. Whether you’re assisting a seasoned enthusiast or someone exploring cannabis for the first time, your role is essential to creating a welcoming and educational shopping experience.

If you’re passionate about cannabis, thrive in a team setting, and are energized by connecting with people, you’ll love being part of our team in Las Vegas!

Key Responsibilities :

  • Engage and Educate : Welcome each customer as they enter, guide them through product selections, answer questions, and provide helpful insights.
  • Drive Sales and Build Relationships : Proactively navigate sales, identify cross-selling and up-selling opportunities, and strive to meet average order goals per shift.
  • Customer-Focused Fulfillment : Process in-store and online orders with accuracy, ensuring order details are verified and completed swiftly.
  • Regulatory Compliance : Check and verify each customer’s ID and follow all Cannabis Compliance Board and Thrive policies to uphold a safe, compliant retail environment.
  • Facilitate Smooth Operations : Communicate effectively with team members to manage customer flow, optimize store efficiency, and maximize customer satisfaction.
  • Maintain High Standards : Keep the store and facility areas clean, organized, and inviting, while adhering to all company protocols for a secure, customer-oriented environment.
  • Stay Informed and Engaged : Keep up-to-date on product knowledge, cannabis regulations, and Thrive’s current inventory to provide the best service possible.

Qualifications :

  • Customer-First Mentality : Excellent customer service skills, a warm attitude, and a commitment to creating positive interactions with every visitor.
  • High Energy and Adaptability : Able to excel in a fast-paced retail environment and adjust to the dynamic needs of a 24 / 7 operation, including weekend, evening, and holiday shifts as business requires.
  • Product Enthusiasm : Genuine interest in cannabis and a commitment to learning about products in the ever-evolving industry.
  • Cannabis Enthusiast : Knowledge of cannabis products or a willingness to learn; staying up-to-date on product offerings excites you.
  • Attention to Detail : High standards in order accuracy, compliance, and customer service; able to manage multiple tasks effectively.
  • T ech Savvy : Comfortable navigating a Mac-based POS system and communicating with customers via phone as needed.

    • Physical Requirements :

  • Comfortable standing, sitting, or bending for extended periods
  • Able to lift up to 50 lbs as required
  • Capable of working on your feet for shifts up to 10 hours

    • Requirements :

  • Minimum age : 21+
  • High school diploma or equivalent
  • Experience : 2+ years in retail sales preferred
  • Ability to obtain necessary state and city work cards

    • Compensation and Benefits :

  • Hourly Wage : Starting at $14.00 per hour, with bonus opportunities
  • Supplemental Wage Opportunity : In addition to hourly pay, Thrive offers an opportunity for top performers to earn up to $20.00 per hour by meeting and exceeding sales benchmarks
  • Schedule Options : Full-time position with open availability to meet the needs of a 24 / 7 operation
  • Comprehensive Benefits : Thrive offers health, dental, vision, life insurance, employee assistance, paid time off, and generous employee discounts

    • Ready to Thrive? If you’re excited to make a positive impact and grow within a vibrant community, we’d love to have you on our team!

    Apply today to join the Thrive family and start making a difference in the lives of our customers and community.

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