As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
- Maintain a clean, neat, and orderly work area
- Promote a safe working environment
- Provide quality assurance and quality control feedback
- Exhibit flexibility and adaptability to changing job requirements
OUR REQUIREMENTS
Sense of teamwork, ownership, urgency, and attention to detail in your workAbility to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methodsOutstanding communication & problem-solving skills to provide first-class customer serviceAbility to work in a fast-paced challenging environmentAbility to visit clients in assigned geographic territoryMust pass a background check, drug screen and MVRPHYSICAL REQUIREMENTS
Ability to lift and mobilize items from at least lbs.WHAT WE OFFER
Medical, Vision, and Dental PlansCompany provided vehicle, laptop, phone, corporate credit card, and toolsCompany-paid Life Insurance and Disability Income Protection ProgramsHealth Care and Dependent Care Flexible Spending Accountsk) Savings PlanCompetitive Paid Time-Off planEmployee Assistance ProgramGenerous discount on our products and at RH restaurantsReferral Bonus ProgramFull-time associates working hours or more per week are eligible for all benefits.