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Patient Access Representative II

Patient Access Representative II

ActalentLos Angeles, CA, US
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Patient Access Representative II

The Patient Access Representative II is a temporary position that begins onsite with several weeks of comprehensive training. Upon successful completion of training, the role may transition to remote work. The shift can vary between the hours of 7 AM to 7 PM, with a schedule of five 8-hour days. This position is responsible for performing all admissions activities for pre-admit and face-to-face registration of patients in admissions and outpatient areas.

Responsibilities :

  • Facilitate patient access and secure demographic and financial patient registration information, including registration, pre-registration, insurance verification, eligibility verification, and securing cash deposits.
  • Demonstrate sensitivity and attention to the patient population served while performing job duties.
  • Provide superior customer service through interactions with all customers within the healthcare system.

Essential Skills :

  • Two years of healthcare experience working in Patient Access, Revenue Cycle department, physician office, healthcare insurance company, or other revenue cycle-related roles.
  • EPIC experience required, including the ability to schedule in EPIC.
  • Experience answering multi-line and high-volume telephone calls in a healthcare call center environment.

    • Additional Skills & Qualifications :

  • Bilingual skills are preferred.
  • Experience in birth certificate processing is helpful.

    • Work Environment :

    Join a top-ranked hospital in Southern California, located in West Hollywood. The medical center fosters a workplace where every employee feels seen, heard, and valued. The culture is built on compassion, innovation, and collaboration, empowering the team to thrive both personally and professionally. The organization offers flexible scheduling, generous time off, and wellness resources to maintain work-life balance and well-being.

    Job Type & Location :

    This is a Contract position based out of West Hollywood, California.

    Pay and Benefits :

    The pay range for this position is $24.00 - $24.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)

    • Workplace Type :

    This is a hybrid position in West Hollywood, CA.

    Application Deadline :

    This position is anticipated to close on Sep 5, 2025.

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