Scrum lead tester

Role : Scrum lead tester / Only USC

Location : Hartford Connecticut

Onsite position

Duration : 12 months

JD :

Minimum of 5+ years' experience overall.

3+ years of experience developing, executing and analyzing automation tests. Hands on experience using Selenium, Java, JavaScript.

Experience testing APIs and data integrations.

Experience in testing customer support and contact center systems a plus.

Understand AI concepts and the non deterministic nature of testing

Validate test topic and action accuracy, Refine and iterate based on result, Ensure test data represent realistic use interactions

Strong understanding of Software Testing methodologies.

Strong understanding of Agile principles. Experience working in SAFe Agile environment.

Experience with Test Management tools Rational Tool suite, JIRA.

Experience in Salesforce software quality assurance starting from planning to execution is a plus

Health Care experience - preferred

Outstanding communication skill

Testing experience in contact center prograns and undersranding of CRM, call, chat is preferred.

Roles & Responsibilities

Work with the Train Test lead and support the Design and execution of functional and automation test scripts for a customer service application hosted on Salesforce service cloud.

Creates test scripts for AI agents according to the business requirements of the functionalities executed by these agents

Work closely with team members and key project stakeholders.

Provide mentorship and oversight to other testers in the scrum team

Thanks & Regards,

Manikanth Dhamolu

Sr. US IT RECRUITER

Ph : +1 9082631772 Ext : 225 manikanth.d@careersoftusa.com

LinkedIn : https : / / www.linkedin.com / in / manikanth-yadav-042218183 /

www.careersoftusa.com

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