Customer Service Representative (Project Coordinator)

Description

Position at FloForm Countertops

With 16 branches and 5 manufacturing facilities located in the Pacific Northwest and Western Canada, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of the Best Managed Companies in North America.

Required immediately, our Boise Branch is seeking a full time Customer Service Representatives (Project Coordinator)! Monday thru Friday 8am-5pm

POSITION SUMMARY :

The CSR / Project Coordinator is responsible for completing estimates for customers for potential products or services. Responds to general inquiries, processes orders, and promotes additional sales. Provides a positive customer experience by qualifying, educating and selling the customer our products lines

QUALIFICATIONS :

• High School Diploma with 2 years customer service experience with experience in similar industry
• A background in interior design considered an asset
• 1-2 years estimating blue print, and completing measurements
• Basic computer skills with experience using Microsoft Office products and ability to learn other software programs
• Valid driver’s license and a clear criminal record check
• Strong organizational skills, with attention to detail
• Ability to handle challenging situations with diplomacy and respect
• Effective verbal communication skills
• Basic mathematical skills
• Ability to solve problems as they arise

DUTIES & RESPONSIBILITIES :

FLOFORM is proud to offer the successful Candidate :

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission : “To consistently provide our customers the best countertop purchasing experience available.”