Job Description
Job Description
Salary : $12.50 hourly
MA Job Purpose : A combination of clerical and administrative duties as a Medical Assistant.
MA Job Duties :
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries;
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying the provider of the patient's arrival.
- Answers patients' questions and concerns and maintains the reception area;
- Ensures availability of treatment information by filing and retrieving patient records;
- Maintains patient accounts by obtaining, recording, and updating personal and financial information;
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims;
- Contributes to team effort by accomplishing related results as needed.
- Provide educational information for consumers on any medications (i.e. side effects, or what the medication is treating).
- Excellent communication skills with Doctors or physicians, to complete assigned orders and expedite work results. Great clinical insight and great communication with Medical Providers when in doubt about clients conditions.
- Consumers medication requests, titration or medication discontinuation should be communicated with Medical Providers in order to obtain indications on medical necessity for patients treatment.
- For Suboxone : Make sure the consumer fills out necessary paperwork / questionnaires
- File any Lab Results that need to be filed as soon as they come in. Labs will be filed in the correct chart & EHR software.
- Helps patients in distress by responding to emergencies;
- Protects patients' rights by maintaining the confidentiality of personal and financial information;
- Maintains operations by following policies and procedures and reporting needed changes.
The following inquiries by consumers are those that can be assisted with by MA :
Provide information to consumers that are found on EHR, such as :
Consumer demographicsAppointment informationStatus on prescription sent to the pharmacyPharmacy on file for consumer.Medications prescribed by Provider.Refills are available and stated on the EHR profile.Confirmation on medical records received, completed, or processed.Confirmation of active insurance.Confirmation on co-pays (transfer or inquire with billing).For any further inquiries that require clinical recommendations or confirmations, transfer or inquire with the Chief Medical Officer.
Skills / Qualifications : CCMA certified, CPR Certified, Verbal Communication, Microsoft Office Skills, Bilingual, Professionalism, and Administrative Skills. At least 2 years of full-time MA experience.
The described schedule may change due to the need of our patients and the Company. As required, this position will be rotated among AHS clinics.
Job Type : Full-time
Pay : $12.50 per hour