BELL DESK - DISPATCHER - FT

Bellman

Under the direction of the Front Office Leaders, the incumbent assists the guest with luggage storage needs and oversees the bell desk operation. Duties include, but not limited to maintaining log books, assisting guests with laundry needs and routine dispatch of bell man for guest assistance. Also responsible for organizing bell closet and providing guest with general information to ensure pleasant guest experience.

Essential Duties and Responsibilities :

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Maintain orderly belldesk
• Maintain orderly bellcloset (shared responsibility with bellmen)
• Maintain complete and accurate logs
• Maintain bellmen rotation
• Assisting guests with routine questions
• Answer the phones.
• Assign bellmen tasks.
• Performs all duties as assigned.

High School diploma or GED is required. In addition, one (1) to three (3) years of Customer Service experience is required, or an equivalent combination of education and experience. Exceptional command of the English language. Ability to work flexible schedules including nights, holidays, weekends as required.

Work Environment :

Closing :

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).