Customer Service Representative

Hayward Animal Clinic Csr Opportunity

Hayward Animal Clinic is looking for an enthusiastic and organized person to join our CSR team. We are located in the hills of Hayward, just adjacent to Cal State East Bay. Our CSRs (Customer Service Representative) are responsible for answering the phone, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.

Our ideal candidate will have at least one-year experience in a veterinary setting and a strong customer service background. If you possess an exceptional can-do, friendly, personality and have a desire to learn, come join our team! Experience using an electronic medical record system is a plus. The ideal candidate must have the ability to stay on task, be a positive role model, work energetically, have the ability to show empathy toward clients, have excellent interpersonal communication skills, and a commitment to outstanding client service.

Compensation will align with skill level and experience. Range $20-25

Requirements

• Previous experience in a veterinary hospital setting
• Ability to work with clients and other team members in a customer service focused setting
• Willingness to train and develop other team members
• Ability to sit and stand for 8 hours per day