Homecare Branch Operations Manager

All Ways Caring HomeCareBROKEN ARROW, OK, US

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Overview

The Branch Manager is accountable for the overall operation of the ResCare HomeCare or All Ways Caring Branch. The Branch Manager must manage all aspects of branch sales and service delivery to meet and exceed financial targets (sales, fees, gross profit, and contribution). Responsible for building and maintaining relationships with key clients and business leaders in the community as well as local, regional and Corporate management while maintaining a strong focus on continuous improvement and customer satisfaction.

As business conditions change, the Branch Manager assesses the impact and responds accordingly to ensure maximum profitability and expense management. The Branch Manager is also responsible for selecting, training and developing the branch staff and for monitoring performance to achieve business results by leading the branch staff in business development, service delivery, client satisfaction and retention. Responsible for management of all aspects of recruitment and selection processes. Responsible for overseeing Human Resources including : interviewing, hiring, employee orientation, performance evaluation, payroll processing, and employee relations.

What you will receive :

Bonus Opportunites
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Retention and referral bonuses
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities

External Job Description

Oversee all branch operations to achieve financial goals and ensure profitability

Build and maintain relationships with clients, partners, and management

Lead recruitment, training, and performance management of branch staff

Manage HR functions including hiring, orientation, and employee relations

Monitor quality systems and manage risks related to compensation and expenses

Analyze financial reports and implement strategies to improve branch performance

Drive sales and marketing efforts, including lead generation, client proposals, and closing deals

Ensure excellent client service and maintain strong referral relationships

Develop and execute the branch’s annual business plan

Qualifications

1+ years supervisory experience required

1+ years sales or marketing experience in healthcare or related setting preferred

Experience managing systems, processes, and people

BS Degree preferred or equivalent experience

Ability to work flexible and after hours as needed

Strong leadership and interpersonal skills

Excellent verbal and written communication abilities

Problem solver with the ability to handle client and employee issues effectively

Relationship-builder with a desire to grow business connections

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Branch Manager • BROKEN ARROW, OK, US