Sales Lead
The Sales Leader plays an important role in accelerating growth for a territory of KidStrong Centers. This position is ultimately responsible for meeting and exceeding goals and targets related to member growth, retention, and community engagement. In this critical position, the Sales Lead will demonstrate a deep understanding and passion for the KidStrong brand and curriculum in order to meet and exceed sales goals. The Sales Lead must have a laser focus on meeting and exceeding numbers and be obsessed with lead generation and follow up. Flawless maintenance of company generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required.
This is not a 9a-5p job. For the Sales Lead to be successful, making calls and interacting with parents when they are available (mornings, evenings, and weekends) is required. This role is based out of a location TBD by Area Developer (5 days a week) and will spend at least 1 shift per week in the center. Additionally, this role will go out into the community spreading the word about KidStrong! Flexibility in availability is required.
Responsibilities :
- Drive membership sales through high-volume outbound phone calls on inbound leads (200+ calls / day is typical effort)
- The Sales Manager must execute sound communication with the centers they support in order to ensure observations, trials, and new members receive a world-class experience when starting their KidStrong journey.
- Self management and motivation to exceed KidStrong sales targets
- Oversee the sales process and systems
- Manage sales data and have the ability to present to regional leadership an assessment of sales results and plans to drive the overall portfolio performance
- Work closely with Area Developer and Director on seamless process in scheduling observations, trials, and enrollments by managing and following up on inbound leads, and complying with KidStrong Sales recommended processes
- Respond and follow through in a timely manner with all KidStrong owner requests and client / lead requests
- Provide and maintain the highest level of customer service beyond the sale to protect brand integrity
- Create and implement quarterly community engagement plans to drive lead generation and support brand awareness
- Proactively source partnerships and corporate sales opportunities
- Willingness to pitch in to support center level initiatives i.e. center maintenance, training, etc.
- Sales Manager will work 4 week days and 1 weekend day with the following schedule :
- Monday-Thursday 3 : 00pm-7 : 00pm
- Saturday 9 : 00am-1 : 00pm
- Dependable attendance to team meetings and community events.
Qualifications :
2+ years of experience in health, fitness, or hospitality sales is strongly preferredAvailability to work the schedule required. This is not a 9a-5p job. Mobility to support the territory is required.Experience with the following systems is preferred but not required; ZenPlanner, Sales Messenger, HubSpot, Google Sheets / Docs / Slides, and auto dialer systems.Prior experience in outbound phone sales is strongly preferred (200+ calls / day is typical effort)Proven track record of exceeding sales targets / quotaStrong sales mentality and comfortability with outbound sales effortsDemonstrated urgency during promotional cycles to maximize return on ad spendExcellent verbal and written communication skillsEntrepreneurial spirit with open, participative leadership style and drive for excellenceStrong work ethic, integrity, and professional demeanorPractical work experience using Microsoft Office ProductsPrior CRM experience (Salesforce, etc.) is strongly preferredSupervisory Responsibilities :
This position will not directly supervise any employees.
Sphere of Interaction :
The Sales Lead will work closely with other Sales Managers, Directors within the Region, KidStrong families and potential members.
DNA / Competencies :
To perform the job successfully, an individual should demonstrate the following competencies :
Competitive :
Strong internal drive and desire to grow KidStrong member baseResult Driven Communication :
Speaks clearly and persuasively in positive or negative situationsResponds well to questions; listens and gets clarificationDemonstrates group presentation skills; participates in meetingsWrites clearly and informatively; edits work for spelling and grammarPassionate / Professional :
Approaches others in a positive manner and treats others with respect and considerationMaintains positive presence under pressureAccepts responsibility for own actions; exhibits high level of ownershipFollows through on commitmentsGives and welcomes feedback.Organized :
Prioritizes and plans work activities; develops realistic action plans.Sets goals and objectivesLaser focused on plan and execution to deliver results in a timely mannerComfortable calling an audible; continuing or adjusting the play after the audible is calledEmbraces innovation and a quickly-changing landscape. Best Idea Wins!Resilient :
Optimistic; solution-based mindsetStrong rebound after setbacks and welcomes learning opportunitiesActive Listener :
Balances team and individual responsibilitiesExhibits objectivity and openness to others' viewsContributes to building a positive team spirit; supports everyone's efforts to succeedPuts success of team above own interests; able to build morale and group commitments to goals and objectivesCommunity Builder :
Innate desire to care for and connect KidStrong familiesRepresents KidStrong with pride and passion in the community and at all timesCompensation : $15.00 - $18.00 per hour
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
Our People :
Want to work with great peopleWant personal and professional growthWant to make an impact