Fraud Operations Supervisor

A company is looking for a Fraud Operations Supervisor responsible for managing daily fraud detection and investigation activities. Key Responsibilities Supervise and support the Fraud Operations team, including administrative duties and metric tracking Conduct quality control reviews of fraud analysts' casework and respond to real-time fraud alerts Collaborate with business stakeholders to resolve fraud incidents and conduct root cause analysis on fraud trends Required Qualifications 5+ years of experience in fraud analysis or investigations 2+ years of experience in a supervisory or managerial role preferred Strong knowledge of retail banking products and fraud typologies Experience with fraud detection systems and data analysis techniques Proficiency with Microsoft Suite and familiarity with banking software is a plus