Chief Operating Officer - MRH

Chief Operating Officer

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

The Chief Operating Officer (COO) is a key executive leader responsible for the day-to-day operational oversight of Memorial Regional Hospital (MRH), a high-acuity, quaternary care flagship hospital with a full complement of advanced, comprehensive service lines. These include, but are not limited to, organ and cardiac transplant programs, Level I Trauma Center, adult emergency services, and other highly specialized services in both inpatient and outpatient settings. The COO ensures the delivery of safe, high-quality, patient-centered care while driving operational excellence, clinical integration, and financial performance across all hospital functions. This leader serves as operational lead for a major, multi-million-dollar campus expansion and modernization project, ensuring alignment with long-term strategic goals and clinical growth.

Responsibilities include :

• Providing strategic and operational leadership for hospital operations, including clinical and non-clinical departments.
• Partnering with Finance and Human Resources to ensure sound financial management, labor optimization, and workforce planning.
• Driving operational efficiency, effectiveness, and performance to ensure high-quality care, patient safety, regulatory compliance, and operational efficiency.
• Fostering a culture of accountability, continuous improvement, and excellence in patient and employee experience.
• Managing large-scale operating and capital budgets with fiscal responsibility and strategic prioritization.
• Collaborating closely with the CEO, CMO, CNO, CFO, and other system and hospital leaders to drive strategic initiatives and growth.
• Partnering with physician and clinical leaders to enhance service line performance, clinical outcomes, and innovation.
• Translating organizational vision into actionable operating plans that align with the hospital's mission and long-term strategy.
• Supporting complex care delivery models across organ transplant, trauma, emergency services, surgical services, and other quaternary-level programs.

Competencies :

Education and Certification Requirements :

Masters (Required) AHCA Background Screening (AHCA) - State of Florida (FL), Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF)

Additional Job Information :

Complexity of Work : Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience : Minimum of ten (10) years of progressive hospital operations leadership experience, including at least five (5) years as COO or equivalent role in a large, tertiary or quaternary care hospital. Demonstrated experience leading large, complex capital or campus expansion projects. Proven success in managing high-acuity service lines such as transplant, cardiac, surgical services, trauma and emergency services. Other Information : Additional Education Info : Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or related field.

Working Conditions and Physical Requirements :

75 lbs Non-Patient = 0%

75 lbs Non-Patient = 0%