Junior Business Analyst (Hybrid)

Department Information

Colorado Department of State

THIS ANNOUNCEMENT WILL REMAIN OPEN FOR THE SPECIFIED TIME AND IS ONLY OPEN TO RESIDENTS OF THE STATE OF COLORADO AT THE TIME OF SUBMITTING YOUR APPLICATION.

SERVICE. INNOVATION. INTEGRITY. EXCELLENCE. INCLUSION.

Are you looking for a career that allows you to improve your world and the world around you The Colorado Department of State (CDOS) is seeking diverse individuals from all backgrounds to apply for a position that makes a direct impact on enhancing the lives of Coloradans.

If your goal is to build a career that makes a difference through the work you do each day consider joining the dedicated employees of the Colorado Department of State. Whether working from your home or collaborating onsite your professional experience will be connected and meaningful. Our office offers an RTD Eco-pass (currently free of charge) and is conveniently located near Civic Center Station RTD light-rail lines and the 16th Street addition to a great location and fulfilling impactful work we offer :

• Employee wellness programs and an on-site fitness center
• 12 paid holidays per year plus generous personal time off and sick leave
• Access to a diverse array of technical leadership and supervisory training opportunities
• Strong yet flexible retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan plus optional 401K and 457 plans
• Medical and dental health plans
• Paid life insurance
• Automatic short-term (and optional long-term) disability coverage
• Excellent work-life balance through flex schedules flexplace / remote work and ad-hoc arrangements

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to : Culture & Environment :

Coloradans come from all walks of life and so do we.

Who We Are

Our mission is to make government easy and accessible for people to further democracy support economic opportunity for all Coloradans and demonstrate a standard of integrity and excellence. Our vision is to ensure all Coloradans have a voice in our future help Coloradans and their businesses thrive and be the best at what we do.

What We Believe

The State of Colorado is an Equal Opportunity Employer. At the Colorado Department of State we are dedicated to equity diversity and inclusion. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We highly encourage people from all backgrounds identities and abilities to apply.

Our agency website : Colorado Secretary of States Office

Description of Job

Business and Licensing Division

The Business and Licensing d ivision provides to members of the public all business and licensing services of the Secretary of States office. Through its organization and execution the d ivision aligns with the Departments mission and its key goals : LEAN-based process improvement; continued expansion of eLearning data and analysis tools and consultative services and delivery of innovative technology products.

OST Work Unit

The Operations Support Team (OST) functions as an internal consulting group for the Business and Licensing Division (the Division). The primary goals of the OST are to identify and address short-term problems that are hindering the operational efficiency and effectiveness of the Division and to implement long-term efforts to bring about significant positive change in the operations of the Division.

The Junior Business Analyst will :

work in the OST unit.

acquire skills necessary to become a fully functional Business Analyst.

engage with operational and management staff of the Business and Licensing Division addressing issues related to the operations workflows and processes of the Division.

work with OST members and Division Subject Matter Experts (SMEs) to gain experience in mapping business processes as they currently exist and learn to identify issues and opportunities for process improvement and generate a desired state process map.

train to elicit and document project requirements.

learn to use requirements when working with project team members to generate test cases and review technical designs that are generated with appropriate Department technical resources.

work to achieve outcomes in these duties through standard business analysis tools techniques and best practices.

learn project coordination functions and assist in creating project scope with stakeholders and building project plans based on the scope budgets timelines resources and other key variables (defined by project).

assist with facilitation of project meetings and other associated activities.

assist in coordinating the tasks deliverables milestones and outcomes on behalf of the project / product owner.

communicate with Division staff and managers to identify needs evaluate alternative business solutions inclusive of change management and change adoption strategies and initiatives.

learn how to analyze the Divisions system requirements (functional and non-functional) business processes and practices related to the Divisions operations.

learn to analyze performance trends and how to identify opportunities for improvements across programs within the Division.

train in supporting User Acceptance Testing (UAT)

provide on-going support to the other OST unit members in their responsibilities to Business and Licensing Division staff and management.

learn accessibility best practices and industry standards to support the Divisions creation and remediation of digital products to be accessibility compliant.

maintain confidentiality of all confidential and personal identifying information personnel information and any other confidential or proprietary information as well as comply with all State and Department policies regarding professional conduct and professional practices.

Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights

Class Code & Classification Description :

H1C1XX

ANALYST I

MINIMUM QUALIFICATIONS :

This position requires a total of 4years ofprofessional experience and / or education in a field of study related to the be considered for this position your application must clearlydemonstratethat you meet one of the following options outlined below :

OPTION 1 Experience

Four (4) years of professional experience in an office environment including involvement in process improvement providing customer service and tracking the progress of initiatives or projects to completion.

OPTION 2 Experience and / or Education Be sureyouveattached a copy of your unofficial transcript to qualify for thisoption. (Y ou may redact information thatidentifiesage date of birth or dates of attendance at or graduation from an educational institution.)

A combination of related education and / or relevant experience as defined in Option 1 to equal four (4) years. Related education includes accredited course work in BusinessAnalysis BusinessAdministrationPublic AdministrationCommunicationEconomics Englishascience-based degreeoranyclosely related field.

Preferred Qualifications and Competencies

The exceptional candidate willpossessthe following knowledge skills and abilities :

Preference will be given to those candidates withpreviousState Service related to the work assigned to the position

Proven aptitude for time and task management.

Excellent analytical skills with the ability to analyze situations accurately and effectively.

Experience with business process mappingor workflow documentation tools.

Knowledge of continuous improvement methodologies such as LeanorSix Sigma.

Experience preparing reports dashboards or visualizations to communicate project status and outcomes.

Experiencefacilitatingmeetings or workshops to gather requirements or feedback from stakeholders.

Familiarity with project management practices including establishing milestones and tracking deliverables.

Proficiencyin software tools such as SharePoint Visio Power BI or Jira.

Experience with document accessibilityrequirements and tools.

Team-oriented with strong collaboration skills.

Flexible and adaptable with the ability to adjust to changing priorities.

Skilled in conflict resolution and fostering positive working relationships.

Experience analyzing data toidentifytrends issues and opportunities for improvement.

Competencies to Include : Organization skillsVerbal and written communication skillsAbility to process information and apply knowledgeCustomer Service SkillAnalyzing skillsCritical thinkingPrioritizationProblem Solving SkillsMicrosoft Office Application SkillsCommitted to Advancing a Diverse and Inclusive Perspective

If you dopossessany of the above knowledge skills and abilities please specifically include the details on your application as this information will be used to assess your qualifications and may be used todeterminea top group of applicants.

Conditions of Employment

Position may berequiredto travel for professional development opportunities.

This position willbe requiredto undergo a criminal background check.

When completing your application package ensure you havesubmittedyour transcript (if applicable).

Must be a Colorado resident at the time of application.

The Department of State does NOT offer sponsored Visa for employment purposes.

Completing the Application

Applications will be reviewed by a Human Resources Specialist to determine if you meet the minimum qualifications for the position. Your application should specifically address your specialized experience work products accomplishments etc. as they relate to the position duties and minimum and preferred qualifications.

If it is determined that you meet the minimum qualifications your application may also be used as part of the comparative analysis process to identify a top group for further consideration. The comparative analysis may consist of application reviews answers to supplemental questions review of submitted work samples phone screens structured interviews and any other method determined to be valuable in identifying the right candidate.

Appeal Rights :

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process you may file a written appeal with the State Personnel Director.

Review of the completed signed and submitted appeal will be timely on the basis of written material submitted by you using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at within ten (10) calendar days from your receipt of notice or acknowledgement of the Departments action.

For further information on the Board Rules you can refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes at Information

Notifications

All correspondence regarding your status in the selection / evaluation process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from and addresses. Its your responsibility to ensure that your email will accept these notices and review your junk mail and spam filtered email.

Equal Pay for Equal Work

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience education certifications and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act there is no guarantee an offer will be at the top of the posted range based on the salary analysis.

ADAAA Accommodations and Equal Opportunity Employment

The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

The Department of State is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and / or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinator Laura Darby at or call ext. 6113.

E-Verify

The Department of State participates in E-Verify in accordance with the programs Right to Work for all newly hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter but no later than your first day of employment and in addition on your first day but no later than the third day you will be required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify including your rights and responsibilities at Experience :

Key Skills

Business Development,Anti Money Laundering,Accounts Reconciliation,Landscaping,CNC,Communication

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 48432 - 56000