Quality Manager

The Quality Manager plays a critical leadership role in ensuring the highest standards of product quality and regulatory compliance within the organization. This position is responsible for the strategic development, implementation, and continuous improvement of the Quality Management System (QMS), as well as the effective management of the Quality Assurance (QA) team.

Through proactive leadership and collaboration, the Quality Manager supports cross-functional teams—including Product Development, Manufacturing, Engineering, and R&D—to drive quality excellence across all stages of the product lifecycle. This role is also accountable for investigating and resolving quality issues related to raw materials, in-process components, and finished goods, while fostering a culture of quality awareness and continuous improvement throughout the plant.

In addition to overseeing the quality department’s budget and resource planning, the Quality Manager identifies and leads capital improvement projects (CAPEX) and quality initiatives that enhance operational efficiency, reduce costs, and improve customer satisfaction. The ideal candidate will possess a strong blend of technical expertise, business acumen, and leadership capabilities to ensure that quality objectives align with broader organizational goals.

Strategic Quality Leadership

Define and execute the site’s quality strategy in alignment with corporate objectives.

Serve as the primary authority on quality matters, ensuring robust governance of the QMS and adherence to ISO 9001 and customer-specific standards.

Lead quality risk assessments and mitigation strategies across the product lifecycle.

Organizational Development & Compliance

Build and lead a high-performing quality team.

Drive accountability through structured performance management, coaching, and development.

Ensure all personnel are trained and certified in quality systems, regulatory compliance, and EHS protocols.

Maintain a culture of compliance and operational excellence.

Operational Quality Execution

Oversee quality control processes, internal audits, and non-conformance investigations.

Lead root cause analysis and corrective / preventive actions (CAPA).

Utilize advanced quality tools (e.g., PFMEA, SPC, DOE, DMAIC) to drive process capability and reduce variation.

Manage calibration and inspection systems.

Business Integration & Continuous Improvement

Partner with Manufacturing, Engineering, R&D, and Product Management to embed quality into design, development, and production.

Lead cross-functional initiatives to reduce cost of poor quality (COPQ), improve yield, and enhance customer satisfaction.

Manage quality-related CAPEX and support strategic planning with data-driven insights.

Minimum Qualifications

Bachelor’s degree in Mechanical, Electrical, Chemical, or Polymer Engineering

Minimum 5 years of experience in quality management, with demonstrated expertise in ISO 9001 systems

At least 3 years of experience in metrology and the design / use of inspection systems

Solid understanding of OSHA regulations and a strong commitment to safety practices

Proven experience with Six Sigma, Lean manufacturing, and structured problem-solving methodologies

Strong project management skills with the ability to present technical data and insights effectively across teams

Preferred Qualifications

Master’s degree in a technical discipline

Experience in continuous operations or web-based processes such as metalizing, coating, laminating, or slitting

Professional certifications strongly preferred :

ISO 9001 Lead Auditor

ISO 14001

IATF

Lean / Six Sigma

ASQ Certified Quality Manager (CQM) or Certified Quality Engineer (CQE)

Saint-Gobain Performance Films and Solutions is a global leader in high-performance materials, specializing in advanced film solutions for automotive, architectural, and custom applications. We provide innovative products designed to enhance solar control, privacy, safety, and surface protection. Committed to sustainability and customer satisfaction, we deliver reliable, high-quality solutions that meet the evolving needs of our clients while minimizing environmental impact.

At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com .

Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)

Retirement and Protection - Helping to make the future life you want a reality.

Additional Benefits – Helping shape the experience and impact you want