Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Coppell, TX.
Operations Manager
Top Skills :
- Logistics Operations
- Vendor Management
- Inventory control
Summary :
Seeking an RB Warehouse Operations Manager within the Team to lead inventory control and logistics support for RB operations. This position is responsible for overseeing warehouse inventory accuracy, managing inbound shipments from overseas, ensuring timely outbound shipping to customers, and supporting the execution of both system and physical transactions of the inventory. The role involves close coordination with freight forwarders, warehouse vendors, quality assurance (QA), and the customer account management (CAM) team to ensure operational compliance, support carrier programs, and maintain end-to-end logistics traceability.
Responsibilities :
Manage warehouse inventory accuracy and oversee daily RMA shipping execution to meet customer delivery timelinesHandle inbound air shipments from Vietnam, track shipment progress, ensure timely receiving, and coordinate carrier pickupRegister scrap devices in the system, coordinate physical destruction, and maintain scrap tracking records for audit complianceSupport in-house repair processes including SKU conversion and buffer stock builds through system registration, physical shipment execution, and detailed inventory trackingCoordinate with QA to ensure inventory quality standards and follow up on inspection results or required actionsWork closely with CAM to reflect carrier shipping requirements, align picking logic, commit inventory movement, and support carrier-specific programs such as Reman seed stock, FAI, and EWPMaintain and update records related to physical inventory movement, device repair status, and scrap dispositionCollaborate with 3rd-party logistics and dock vendors to ensure smooth operation and timely inventory flowGenerate regular reports on inbound shipment tracking, parts inventory status, and physical inventory actionsEnsure compliance with import control processes by monitoring inbound shipment records for duty-related data integrityRequirements :
Bachelor's degree or higherAt least 5-7 years of relative verifiable professional experience (Warehouse operation, Inventory Control, or 3rd party vendor Management operation) is preferred.Strong understanding of handling for both air and truck shipments and related documentationPrevious experience in the telecommunications industry is a plusDevelopment ability and maintain excellent working relationships with multiple levels within the company and with external contacts, including customers, authorized service agents, etc.Ability to identify the business needs driving internal / external customer requests and translate them into the company objectivesDemonstrated expertise working with related systems and effective 3rd party vendor performance management is preferredWork under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time framesExcellent listening, communication, and interpersonal skillsAptitude for fostering positive relationships and TeamworkFamiliarity with import processes and related documentation trackingMust have advanced Microsoft Office Suite of PC software applications experience, with Excel spreadsheet and PowerPoint preparation skillsBilingual in Korean is highly preferredStaffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, and Paid Time Off, plus more!
