Community Assistant
CWS Apartment Homes is a successful and dynamic organization founded and maintained by passionate professionals. We love what we do and our mission is simple : To enhance livesThe CWS Way! We believe that every person we partner with should have an engaging and meaningful experience that inspires them to be and give their best. If you are ready to perform your best work now we would love to provide you the opportunity to become part of our team.
The Community Assistant promotes the leasing and occupancy goals of the community while promoting resident satisfaction by acting as a liaison between residents and the staff.
Essential Job Functions :
- Leasing the community
- Prepare move-in packages and lease paperwork
- Walk units to confirm readiness
- Review lease and issue keys, gate cards, etc.
- Positive resident satisfaction and retention
- Establish and maintain rapport with residents and act as a liaison between the residents and the staff
- Plan and implement social events for residents on a regular basis
- Assist residents with any issues or conflicts that may arise
- Participate in on-call program for after-hours resident emergencies
- Marketing the community
- Participate in weekly staff marketing meetings
- Actively participate in the annual and semi-annual turn process
- Assist with marketing needs of the community
- Administrative
- Maintain office supplies
- Assist with maintaining resident files and entering resident information into database
- CWS Risk Management Program
- Attend and participate in regular CWS safety meetings
- Adhere to key control policy
Job Qualifications :
General knowledge of student housing property managementStrong verbal and written communication skillsAble to adhere to a set and variable work schedule, including weekends and emergenciesAble to establish and maintain effective working relationshipsAble to maintain a professional and ethical atmosphereOwn a valid driver's license with good driving record and current automobile insuranceStrong customer service orientationBasic internet, word processing, and spread sheet skillsAble to perform work responsibilities at locations other than home propertyAble to travel within major metropolitan area and may be required to attend company functions in other citiesHigh school diploma or GEDCurrent lease onsite or lease no later than the next applicable lease termMust be an enrolled, degree-seeking studentThis job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.