Job Title : Implementation Specialist I Commercial Card
The main purpose of this job is to manage Commercial Client post sale thru implementation.
Essential Functions
- Provide quality day-to-day support functions associated with the Commercial Card Implementation portfolio
- Troubleshoot systems, manage data, perform quality problem resolution, and participate in client meetings
- Partner with internal teams and act as an expert or liaison to the systems that maintain customer data and workflows
- Assist with the implementation of $10MM AP Card, Purchasing Card and Business Plus
- Perform other duties as assigned
Knowledge, Skills & Abilities Required
Basic knowledge of Accounts Payable / Accounts Receivable concepts, including knowledge of best practicesBasic knowledge of Commerce products and services, NACHA, and / or Visa / Mastercard operating rules, regulations, and interchange requirements as well as modes of processingMotivated and organized self-starter with strong attention to detail and the ability to manage multiple prioritiesInquisitive, agile, and strong team player with excellent written, verbal and interpersonal communication skillsAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core ValuesIntermediate level proficiency with Microsoft Word, Excel, Teams, and OutlookEducation & Experience
Bachelor's degree or equivalent combination of education and experience required1+ years financial services experience requiredHybrid Schedule : In office 2 days per weekThis position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.
The candidate selected for this position may be eligible for the following employment benefits : employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.