Human Resources Manager

Job Title : Retail HR Manager

The Retail HR Manager plays a critical role in supporting the success of retail operations by managing all human resources functions across store locations. This includes but not limited to : recruitment, employee relations, performance management, and compliance. The ideal candidate thrives in a fast-paced, customer-focused environment and is passionate about building strong teams that deliver exceptional service.

Responsibilities

Supports all stores from corporate office by providing HR guidance and expertise.

Partner with store managers to identify staffing needs and lead recruitment efforts.

Oversee onboarding and training programs to ensure consistent employee development.

Manage employee relations, resolve conflicts, and promote a positive workplace culture.

Implement performance management systems and support coaching conversations.

Monitor compliance with labor laws, health and safety regulations, and company policies.

Administer payroll, benefits, and leave programs in coordination with corporate HR.

Support diversity, equity, and inclusion initiatives across store teams.

Analyze HR metrics (turnover, engagement, absenteeism) and recommend improvements.

Lead succession planning and career development strategies for retail staff.

Serves as a trusted advisor to store leadership on HR-related matters.

Qualifications

MINIMUM REQUIREMENTS - EDUCATION AND / OR EXPERIENCE

• Bachelors degree in Human Resources, Business, or related fields.
• 3-5 years of HR experience, preferably in a related or customer-facing industry.
• Strong knowledge of employment law and HR best practices.
• Excellent communication, conflict resolution, and organizational skills.
• Ability to travel between store locations as needed.
• Experience with HRIS systems and Microsoft Office Suite.

PREFERRED REQUIREMENTS - EDUCATION AND / OR EXPERIENCE