Service Advisor

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Free uniforms

Health insurance

Training & development

We are seeking an experienced Service Advisor join our team at M&N Absolute Auto Repair. As a leader in the industry, we are looking for someone who is passionate about Customer Service and committed to providing top-notch service to our customers.

Are you passionate about providing excellent customer service and making people smile? If so, we have the perfect opportunity for you! At our technology-savvy automotive shop, the Service Advisor role is the heart and soul of our company. Your focus and organization will be key in keeping the workflow running smoothly through the shop.

We offer a commission focused pay plan that benefits high level performers , a strong workflow system, and a fantastic team of skilled Automotive Technicians who excel in communication. This is an environment where organization and communication create happy customers. If you enjoy working with people, have great communication skills, and are customer service-oriented, this is the position for you!

Responsibilities

• Identify needs : Understand what the customer wants and needs
• Generate leads : Find new customers and qualify prospects
• Make presentations : Demonstrate how the product or service can meet the customer's needs
• Close sales : Negotiate contracts and determine pricing
• Build relationships : Maintain and develop relationships with customers
• Track performance : Report on sales and track performance
• Stay informed : Keep up with product knowledge and industry trends

Skills

• Communication : Be a good listener and persuasive talker
• Confidence : Be confident in your knowledge of the product line
• Sales ability : Be able to sell and close deals

Work environment

• Service sales representatives may work in a high-pressure environment
• They may earn a base salary plus commissions or bonuses

Work settings

• Service sales representatives can work for many different companies, including communications companies, caterers, and computer engineering firms
• Requirements :
• Strong phone skills
• Honesty and integrity
• Excellent written and verbal communication skills
• independent auto repair shop experience
• Proven track record consistent 150k per month sales in customer pay
• organized detail oriented.
• Job Details :
• Job Type : Full-time
• Pay : 80 to 140k per year
• Benefits :
• 401(k) and 401(k) matching
• Health insurance
• Paid time off
• Tuition reimbursement
• Shift :
• 8-hour day shift, Monday to Friday

About Us :

M&N Absolute Auto Repair has been serving the Everett, WA community for over 20 years. Our commitment to quality service and customer satisfaction has made us a trusted name in the industry. Our employees love working here because of our supportive team environment and opportunities for growth.