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Veterinary Receptionist

Veterinary Receptionist

Universal Pet HospitalPalo Alto, California, United States
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Weekend Saturday and Sunday availability is required.

We are excited to announce openings for multiple receptionist positions at our pet hospital, both full-time and part-time. Experience is required to join our team!

About Us :

At Universal Pet Hospital, we are dedicated to providing exceptional care for pets and outstanding service to their owners. Our team is passionate about animal health and well-being, and we strive to create a welcoming environment for both our clients and their furry companions.

Position Overview :

We are seeking a friendly, organized, and detail-oriented veterinary receptionist to join our team. The ideal candidate will be our client's first point of contact, providing excellent customer service while managing administrative tasks in a fast-paced veterinary environment.

Key Responsibilities :

  • Greet clients and their pets with warmth and professionalism.
  • Answer phone calls, schedule appointments, and manage the clinic’s calendar.
  • Maintain accurate patient records and ensure all information is up-to-date.
  • Process payments and handle billing inquiries.
  • Coordinate communication between veterinarians, technicians, and clients.
  • Maintain cleanliness and organization of the reception area.
  • Handle incoming emails and messages promptly.
  • Assist with inventory management as needed.

Qualifications :

  • High school diploma or equivalent; additional veterinary technology or related field education is a plus.
  • Previous experience in a veterinary clinic or animal care setting is preferred.
  • Strong communication skills (both verbal and written) with a customer-focused attitude.
  • Proficient in using computer systems; experience with veterinary software Idexx NEO is an advantage.
  • Ability to multitask effectively in a busy environment while maintaining attention to detail.
  • Compassionate towards animals and their owners.
  • What We Offer :

  • Opportunities for professional development.
  • A supportive team environment.
  • Employee discounts on pet care.
  • 401(k).
  • Health insurance (for full-time employees working 36+ hours / week) : Medical, dental, and vision,
  • We’re looking for dedicated, compassionate individuals to grow with us. If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you!

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    Veterinary Receptionist • Palo Alto, California, United States