Salesforce AI Engineer

Salesforce AI Engineer

U.S Remote, hybrid or onsite

Permanent position

Role & Responsibilities :

• Salesforce
AI Model Building :
• Design,

configure, and optimize Salesforce Einstein models (Predictive models,

Generative models).

Fine-tune

Salesforce native AI models based on CRM data, including Sales, Service,

and Marketing Cloud data.

Work

with Salesforce Data Cloud to prepare high-quality datasets for AI use.

Prompt

Engineering :

Develop,

test, and refine effective prompts for Salesforce Einstein GPT and custom

GPT models (Flows, Apex code generation, knowledge article generation).

Build

a prompt library for reusable AI-assisted solutions across sales,

service, marketing, and dev teams.

Einstein

for Developers & AI Tool Utilization :

Einstein for Developers (pilot or GA) for Apex, Flow, and LWC code

generation.

Implement

AI-driven solutions for automating repetitive development tasks (e.g.,

Flow GPT, Apex GPT).

Integrate

Salesforce AI tools with DevOps pipelines where possible.

Innovation

Initiatives :

Collaborate

with required stakeholders to design Proofs of Concept (PoCs) using AI

new apps, CRM features, automation bots).

Evaluate

new Salesforce AI releases and recommend pilots / adoption (Einstein

Copilot, Prompt Studio, Model Builder).

Educate

internal teams on prompt best practices and AI ethics.

Requirements

Required Skills :

Strong

experience with Salesforce platform  (Sales Cloud, Service

Cloud, Experience Cloud, Apex, Flows, LWC).

Hands-on

with Einstein GPT , Prompt Studio , and / or Einstein

Prediction Builder .

Good

understanding of AI / ML concepts  (fine-tuning, large language

models, bias, training data).

Familiarity

with Salesforce metadata structure, API integration, and Data Cloud (CDP).

Experience

using tools like ChatGPT , Copilot , FlowGPT , or Salesforce

CodeGen  is a plus.

Excellent

written and verbal communication for prompt writing and documentation.

Preferred Qualifications :

Salesforce

Certifications :

Salesforce

Certified Administrator

Salesforce

Certified Platform Developer I

Salesforce

Certified AI Associate

Salesforce

Einstein Analytics and Discovery Consultant (preferred)

Background

in AI / ML engineering, NLP, data science, or related fields (bonus).

Benefits

100% employee paid benefits

Opportunites for professional growth and networking