Fraud Operations Supervisor

A company is looking for a Fraud Operations Supervisor responsible for managing fraud detection and investigation activities. Key Responsibilities Supervise and support the Fraud Operations team, including administrative duties Conduct quality control reviews of fraud analysts' casework and respond to fraud alerts Collaborate with stakeholders to resolve fraud incidents and conduct root cause analysis Required Qualifications 5+ years of experience in fraud analysis or investigations 2+ years in a supervisory or managerial role preferred Strong knowledge of retail banking products and fraud typologies Experience with fraud detection systems and data analysis techniques Proficiency with Microsoft Suite and familiarity with banking software is a plus