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IT Support Technician

IT Support Technician

FlexAustin, TX, US
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Job Posting Start Date 08-11-2025 Job Posting End Date 10-27-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary

The “ Technician, IT Support ” will be based in Austin, TX

This role will be in charge of installing and helping desktop / laptop hardware and software, computers peripherals, office printers and maintain PC assets.

1st Shift : 6 : 00am-2 : 30pm (Monday-Friday)

Responsibilities :

  • Performs the installation, repair, and preventative maintenance of personal computer and related systems.
  • Configure cellular phones for end users to meet corporate specifications
  • Assists in determining suitable software to meet user requirements.
  • Manage required supplies for printers (not to include paper).
  • Install software, patches, and updates on desktops, laptops.
  • Keep accurate tracking of all assets supported by Deskside.
  • Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
  • Provide 1st line technical support for end-user's computers hardware and software, printers, and its network connectivity.
  • Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user's computers.
  • Assist Network Administrator / Analyst to troubleshoot end-users' network-related issues.
  • Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.

Qualifications :

  • An associate degree is preferred or equivalent experience and training.
  • Typically requires a minimum of 5 years of related experience.
  • Working knowledge of PC architecture.
  • Advanced knowledge of Windows 10 and 11.
  • Working knowledge of Active Directory, Mac OS, Android, and iOS.
  • Advance knowledge of imaging processes used for deployment of PCs in standard environments.
  • Considerable judgment and initiative are required in resolving problems and making recommendations.
  • Microsoft Certified Systems Engineer a plus.
  • May assist in developing goals / targets of site. Recommendations typically affect Site or BU level.
  • What you'll receive for the great work you provide :

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
  • Job Category IT

    Is Sponsorship Available?

    NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on : age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE : this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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    It Support Technician • Austin, TX, US