Strategic Account Director (SCP), Amazon - West

SAPBoulder, CO, US

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We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Location : This position is located in the West region, near the proximity of an SAP office

As an Account Director (AD) at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, delivering value via SAP solutions, and ensuring that customer business objectives are met.

Serve as the end-to-end account owner and maintain senior client relationships
Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities
Lead (virtual) account team and coordinate all roles across the customer
Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells
Utilize expert governance and stakeholder management skills
Interpret consumption data and drive insights to action
Orchestrate resources such as junior sales quota carriers as needed
Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organizatio

What you bring :

10+ years of experience in Sales or Consulting with complex business software / IT solutions

Bachelor’s degree or equivalent required (MBA preferred)

Proven ability to manage in highly complex organizations and apply risk-mitigation strategies

Strong program / project management and commercial / deal support skill

Excellent verbal and non-verbal communication skills

Meet your team :

You will work closely with the SAP Market Unit leadership, account teams, and industry teams, as well as align with product / solution management teams / organizations

You will also partner with other SAP leads to maximize customer success and drive insights into action

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Strategic Account Director • Boulder, CO, US