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Legal Intake & Sales Specialist

Legal Intake & Sales Specialist

The Law Offices of Stephanie A. Cruz, P.A.Miami Lakes, FL, US
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Our law office is growing fast and we’re searching for a full-time legal intake / sales specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, surveying for potential cases, and conducting sales calls with qualified leads. If the thought of coming to work every day and making a positive impact on our client’s lives excites you, start your application today!

Must be bilingual in Spanish and English.

Compensation : 22 - $25 hourly

Responsibilities :

  • Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
  • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
  • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
  • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
  • Perform sales calls with prospective customers

Qualifications :

  • CRM and case management software experience a plus
  • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
  • Firm knowledge of spreadsheet and data management, as well as computer skills
  • Previous legal experience highly valued
  • High school diploma or GED is a requirement; Bachelor’s degree is a plus
  • Previous customer service or sales experience preferred
  • Strong ability to communicate eloquently and empathetically a must
  • Candidate must have strong communication skills and be energetic, excited to assist our customers.
  • Candidate must be bilingual in English and Spanish
  • About Company

    The Law Offices of Stephanie A. Cruz, P.A. is a law firm based in Miami Lakes, Florida, serving clients for over 9 years with a focus on probate, estate planning, guardianship, real estate, and family law . We are a client-centered firm known for compassionate legal service, efficient case handling, and community involvement — particularly in the special needs advocacy space.

    Our firm combines a high level of professionalism with a warm, welcoming environment. We are growing and looking for a driven, people-oriented individual to help us connect with new clients and guide them through their legal journey with confidence and care.

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    Intake Specialist • Miami Lakes, FL, US