Chief Operating Officer

Pioneer Human ServicesSeattle, WA

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Chief Operating Officer

Pioneer Human Services
February 12, 2024
Seattle, WA

About Pioneer Human Services

For over 60 years, Pioneer Human Services has beenhelping justice-involved individuals reintegrate backinto our communities.

In 1963, Jack Dalton opened a single halfway house in Seattle and founded Pioneer Human Services. Since then, Pioneer has expanded into a robust nonprofit, operating a broad range of over 50 programs across Washington state. Pioneer assists people reentering society from prison or jail as well as those who are overcoming substance use disorders and mental health issues. The organization offers an integrated array of treatment, housing, training and employment services.

Our business model is also unique. Unlike mostnonprofits, Pioneer is a nonprofit social enterprise.We operate a diverse line of businesses that provideon-the-job training and work experience for the peoplewe serve, while currently generating $93 million inrevenue that helps fund our social mission. As socialentrepreneurs, we combine the passionate pursuit ofour mission with the discipline and innovation of a forprofit company.

The Opportunity

The Chief Operating Officer (COO) will provideoversight of all day-to-day operations across theenterprise, ensuring seamless and integratedcoordination across multiple units and lines ofbusiness, driving operational excellence throughoutthe organization based on performance basedoutcomes and measurements.

In close collaboration with the CEO and Senior Leadership Team (SLT), this position provides strategic leadership, management and oversight to establish effective operation controls, streamlined administrative procedures, and robust reporting systems.

Enables the organization to achieve superior programperformance resulting in financial strength andoperational efficiency.

Propels the organization towards achievement of existing objectives, and new / aspirational goals.

Responsible for the development, support andexecution of strategic initiatives that result inrevitalization, optimization and growth throughout theorganization.

Expands meaningful employment opportunities forour clients and population(s) of focus.

Fosters a multitude of entrepreneurial endeavors andcapitalizes on opportunities for the organization todevelop, progress, evolve, modernize, and achievenew and unprecedented results through innovativeprograms and services.

Implements efficient and effective businessstrategies, tactics and priorities strongly rooted in ourvision and core values.

Drives operational outcomes that align with our newlycrafted mission and criteria for choice.

Contact

Koya Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained forthis engagement. Karen Yetman Rea, and Nikki Lynch of Koya Partners have been exclusively retained for thissearch. To express interest in this role please submit your materials by . All inquiriesand discussions will be considered strictly confidential.

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Chief Operating Officer • Seattle, WA