Director of Information Technology and Security

Who we are

The problem : Every minute matters in fire response. As climate change amplifies the intensity of wildfireswith longer fire seasons dryer fuels and faster windsnew ignitions spread faster and put more communities at risk. Today most wildfires are detected by bystanders and reported via 911 meaning it can take hours to detect a fire verify its exact location and size and dispatch first responders. Fire authorities need a faster way to detect confirm and pinpoint fires so that they can quickly respondpreventing small flare-ups from becoming devastating infernos.

About Pano : We are a 100 person growth-stage hybrid-remote start-up headquartered in San Francisco. We are the leader in early wildfire detection and intelligence helping fire professionals respond to fires faster and more safelywith the right equipment timely information and enhanced coordinationso that they can stop a new ignition before it grows. Pano AI combines advanced hardware software and artificial intelligence into an easy-to-use web-based platform. Leveraging a network of ultra-high-definition 360-degree cameras atop high vantage points as well as satellite and other data feeds Pano AI produces a real-time picture of threats in a geographic region and delivers immediate actionable intelligence.

Pano AI is on TIME s list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024 and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023 . Weve also been featured in the Wall Street Journal Bloomberg and CNBC News . Pano AIs dozens of government and enterprise customers span 16 states in the U.S. five states in Australia and BC Canada and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures Liberty Mutual Ventures Tokio Marine Future Fund Congruent Ventures Initialized Capital Salesforce Ventures and T-Mobile Ventures. Learn more at

The Role :

Pano AI is seeking a strategic and hands-on Director of Information Technology and Security to lead and scale our internal technology function. Youll serve as the companys senior-most technology and security leader responsible for both core infrastructure and the protection of Pano AIs information assets. Youll lead IT operations and our Security & GRC teams to build and scale secure compliant systems that enable our employees to do their best most efficient work while maintaining a high level of security and trust that our utility and government customers expect.

This is a key leadership role that blends operational rigor with forward-thinking strategy. Youll be responsible for building high-performance IT and IS teams maturing our

systems and tooling and enabling scalable secure growth as we continue to expand globally.

What Youll Do

• Technology & Security Leadership
• Own the vision roadmap and execution of Pano AIs internal IT and security strategy ensuring alignment with business goals and risk posture
• Build mentor and scale high-performance IT and IS teams with a focus on operational excellence employee experience and service delivery
• Define and track KPIs for IT operations and security programs to drive accountability and continuous improvement
• Partner with Engineering Product Legal People and other functions to ensure enterprise-wide alignment on technical controls risk management and audit readiness
• Infrastructure Tools & Operations
• Oversee corporate infrastructure and core systems (e.g. Okta Google Workspace Zoom MDM SaaS stack) managing endpoint environments across Mac and Windows
• Drive automation scalability and lifecycle management across hardware software and access provisioning workflows
• Manage vendor relationships tooling selection and IT / security budgets with a focus on cost-effectiveness and long-term value
• Information Security & Compliance
• Lead the execution of the information security program including policies roadmaps and incident response procedures
• Ensure the effective implementation of technical security controls such as SSO / MFA enforcement endpoint protection and device compliance
• Coordinate and support security certifications and compliance initiatives (e.g. ISO 27001 SOC 2 CCPA / GDPR FedRAMP) including audits and remediation
• Evaluate and implement security tooling integrations into the IT ecosystem (e.g. email security logging CASBs vulnerability scanners)
• Employee Technology Experience
• Champion an excellent technology experience for employees from onboarding through daily support to enable employees to do their best most efficient work whether in the office or remote
• Continuously improve IT support processes including helpdesk workflows SLAs and knowledge base content
• Act as an escalation point for executive and complex technical support needs

What Youll Bring

22000 - $242000 a year

This role is eligible for a bonus. Final salary offered is based upon multiple factors including individual job-related qualifications education experience knowledge skills and addition to salary this position is also eligible for a bonus and stock options. We offer comprehensive medical dental and vision insurance unlimited paid time off and a matching 401 (k).

Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

Required Experience :

Director

Key Skills

Children Activity,Fund Management,Event Planning,Fabrication,Airlines,Corrosion

Employment Type : Full-Time

Experience : years

Vacancy : 1