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Bartender

Bartender

Key Biscayne Yacht Club IncMiami, FL, US
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Job Description

Job Description

Bartender

Job Description

Department : Food and Beverage

Reports to : Bar Manager / F&B Manager / Asst. F&B Director

Statement of Purpose :

The Bartender’s primary function is to serve and interact with Members in a warm, accommodating and professional manner, ensuring Member satisfaction. They must provide a consistent level of service that meets the KBYC standards and exceeds the expectations of the Member. They are also responsible for attaining the highest levels of hospitality, quality, and product knowledge. They must maintain the bar and keep it organized, stocked, and clean.

Primary Duties :

  • Prepare and serve all beverage products to KBYC specifications.
  • Provide Members with hospitality while adhering to KBYC service standards.
  • Genuinely interact with Members. Acknowledge Members with a genuine smile and eye contact, using their name.
  • Work shifts and stations as scheduled by Supervisor.
  • Adhere to daily side work lists and weekly maintenance program. Uphold cleanliness of bar areas (inside and outside the bar).
  • Maintain food and beverage product knowledge.
  • Read the drink chits that print at service bar and prepare the drinks for the service staff. The bartenders will not make drinks without a ticket
  • Use POS to accurately ring both food and beverage orders. Ensure charges are accurate.
  • Actively participate in feedback regarding operational improvements.
  • Uphold product levels and freshness based on standardized par levels.
  • Communicate with colleagues to ensure seamless supply of products and glassware required for the bar.
  • Prepare drinks at service bar in a timely manner, while maintaining interaction with Members. Ensure checks are accurate and the correct Member numbers are used.
  • Retain overall awareness of product availability and quantity.
  • Attend all front of house and staff meetings.
  • Effectively manage bar patrons and monitor Member behavior.
  • Help prepare for and complete inventories as required by Supervisor.

Member-Focused

  • Friendly and service-oriented personality with good interpersonal skills.

    • Organized and Detail-Oriented

  • Uses resources and time effectively by supporting their superiors and colleagues.

    • Ethics and Values

  • Maintains values and integrity; humble, respectful and honest.

    • Team Player

  • Continually contributes to colleagues’ successes; maintains a positive attitude while at work.
  • Remains open to others’ ideas and tries new things.

    • Education and Certificates

  • High School qualification or equivalent is required.
  • Food Handling Certificate is a plus.

    • Experience

  • Must have minimum 2 years of experience bartending in a full-service establishment.
  • Restaurant experience is preferred.
  • Wine knowledge preferred.

    • Skills

    Operational Skills

  • Ability to understand member needs and deliver superior member service
  • Ability to work long hours with a strong focus on operational excellence
  • Ability to understand the flow of service and handle multiple tasks effectively in a fast-paced environment
  • Ability to master POS and charge drinks and food correctly

    • Communication Skills

  • Ability to understand effective approaches of communication with different individuals.
  • Ability to communicate clearly with peers and superiors.
  • Responds well to questions. Listens to others without interrupting. Obtains clarification when necessary.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

    • Language Skills

  • Very good verbal and written communication skills in English is required.
  • Verbal and written communication skills in Spanish is preferred.
  • Verbal communication skills in other languages is a plus.

    • Other

  • Ability to work in an outdoor environment in a hot climate.
  • May be required to lift up to 30 lbs.
  • Ability to work long hours while standing.
  • Upbeat, outgoing and positive.
  • Reacts well under pressure.
  • Available to work late nights, weekends, holidays, and long hours as necessary.
  • Must have exceptional grooming habits.

    • Equal Employment Opportunity & Drug Free Workplace

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    Bartender • Miami, FL, US