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IT Manager

IT Manager

Slip RoboticsNorcross, GA, US
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Slip Robotics It Operations Role

As Slip Robotics' first dedicated IT hire, you will be responsible for establishing and scaling our IT operations. Initially, you will operate as an individual contributor, providing hands-on support while strategically developing our IT infrastructure and processes to support rapid growth. This role requires technical competence, initiative, excellent organizational skills, and comfort operating in a startup environment.

Key Responsibilities

Equipment & Hardware Management :

  • Procure, configure, and maintain IT equipment (laptops, monitors, peripherals).
  • Oversee equipment lifecycle management including onboarding, tracking, wiping, and reissuing devices.
  • Manage inventory of spare hardware (keyboards, mice, monitors).

Technical Support & Troubleshooting :

  • Provide timely IT support for Windows, GSuite, Power BI, hardware, and software-related issues.
  • Support production stations and engineering teams with specialized hardware / software needs.

    • Network & Infrastructure :

  • Maintain and optimize Wi-Fi and on-premise network performance (Ubiquiti Unifi).
  • Configure and manage ISP coordination, VLANs, firewall rules, VPNs, and network security.
  • Ensure reliable AV connectivity in conference rooms and production areas.

    • Access & Credential Management :

  • Manage user access to critical software and systems (GitHub, Jira, AWS, etc.).
  • Oversee access control matrix, enforcing security and compliance standards.
  • Conduct quarterly access reviews, ensuring audit readiness.

    • Compliance & Security :

  • Maintain IT compliance standards (device encryption, software licenses, documentation for auditors).
  • Implement password management and Mobile Device Management (MDM) solutions.
  • Support vendor security evaluations and compliance audits.

    • Strategic Development :

  • Develop streamlined processes for device provisioning, onboarding, and offboarding.
  • Create and implement IT-related training for staff.
  • Potential transition from GSuite to Microsoft 365.
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    It Manager • Norcross, GA, US