Job Coordinator
Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.
Responsibilities :
- Monitor job file status and job file audit status
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
- Maintain internal and external communications
- Complete and review job file documentation for final upload and the audit process
- Perform job close-out
Qualifications :
2+ year(s) of administrative or office-related experience and business experienceExperience in the commercial cleaning and restoration or insurance / service industry is desiredExperience with writing estimates, job file processes, and quality assurance, a plusOutstanding written and verbal communication skillsAbility to remain calm and professional during tense or stressful situationsExcellent organizational skills and strong attention to detailVery self-motivated and goal-orientedCapability to work in a fast-paced, team-oriented office environmentProficiency in Microsoft Office (i.e. Outlook, Word, Excel)Ability to learn new software, including Xactimate and proprietary softwareMinimum of HSD / GEDAbility to successfully complete a background check subject to applicable lawAll employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
Compensation : $20.00 - $25.00 per hour
Join Us at SERVPRO
At SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.