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Healthcare Receptionist

Healthcare Receptionist

DES Employment GroupCedar Rapids, IA, US
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Position Overview :

We are seeking a professional and welcoming Front Desk Receptionist to support our clients psychology practice on a temporary, 5-week assignment . This individual will serve as the first point of contact for patients, responsible for greeting visitors, scheduling appointments, managing phone calls, and keeping the office running smoothly. Given the sensitive nature of our work, this role requires a high level of discretion, confidentiality, and professionalism.

Key Responsibilities :

  • Greet patients and visitors in a warm, professional manner
  • Answer and direct phone calls, take messages, and provide general information as needed
  • Schedule, confirm, and update patient appointments in our practice management software
  • Maintain confidentiality and comply with HIPAA regulations
  • Collect and process patient intake forms, payments, and insurance information
  • Manage front desk operations, including mail, filing, and supplies
  • Coordinate with clinical staff to ensure smooth patient flow
  • Assist with other administrative tasks as assigned

Qualifications :

  • Prior experience in a medical, psychology, or healthcare office setting preferred
  • Strong interpersonal and communication skills
  • Ability to maintain confidentiality and exercise discretion at all times
  • Excellent organizational skills and attention to detail
  • Proficiency with scheduling software and standard computer applications (Microsoft Office, email, etc.)
  • Ability to multitask and remain calm in a professional environment
  • Important Note :

  • This is a temporary role lasting 5 weeks only . Ideal for someone seeking short-term employment in a professional office environment.
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    Receptionist • Cedar Rapids, IA, US