Shift Leader

Shift Leader Opportunity

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, we work together and take pride in doing a good job. If you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.

Responsibilities Include :

• Profitability
• Drive sales through effective execution of restaurant standards and marketing initiatives.
• Follow processes to control labor costs, food costs and cash on their shift.
• Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
• Operations Excellence for Guest Satisfaction
• Hold guests as highest priority and role models exceptional guest service.
• Promote an environment where there is a sense of urgency to satisfy guests.
• Ensure Brand standards and systems are executed on their shift.
• Team Environment
• Promote a team environment through respect, coaching, feedback, and recognition.
• Support the training of crew members.
• Hold themselves and team accountable for responsibilities on their shift.

Competencies Include :

Core Values :

Honesty Transparency Humility Integrity Respectfulness Fairness Responsibility