Operations Supervisor

Job Title : Operations Supervisor

Location : Ann Arbor, MI

Shift : M-F | Afternoon (3pm-11 : 30pm)

Start Date : 9 / 8 / 25

Contract Length : 3+ Months (Likely Extension)

Summary :

The Operations Supervisor is the leader of a production team or teams. They may be part of an Operations Supervisor group responsible for a large number of operators, the sole Operations Supervisor responsible for a single smaller operator team or responsible for several even smaller workflow subsets. They are a resource to team members, providing the knowledge, experience, motivation, support and coaching needed to develop operators to be the best they can be. They have a critical influence on continuous improvement development and implementation. The Operations Supervisor is responsible for knowing proper work instruction procedures for workers to follow and ensuring that they comply.

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Drive production staff performance by communicating job expectations; monitoring and appraising job results and providing developmental coaching to drive continuous improvement of each operator.
• They are the primary day-to-day coach of developing operators and responsible for training new entry level employees.
• Maintain a high level of focus on quality and productivity by enforcing organization standards, developing creative approaches to motivate and support a continuous improvement culture.
• Maintain safe and clean work environment by educating and directing personnel on the use of all equipment, and resources; maintaining compliance with established policies and procedures
• To supervise and support all operational activities on site to ensure targets relating to Production, Quality, Health and Safety.
• Play a key part in delivering Operational Full Potential - focus on the continuous improvement process, procedure compliance, problem solving, employee engagement and root cause analysis.
• Assist in the maintenance of reports representing service delivery and operations for daily / weekly / monthly / quarterly SLA's / KPI's
• Operate with complex spreadsheets.
• Interface and actively participate in Group project teams on any site project works, providing insight into site production and operations.
• Develop skills and competence of production team to deliver site results via performance management processes, including ongoing coaching and communication
• Other duties as assigned

QUALIFICATIONS & SKILLS :

Pay Details : $28.00 to $32.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance