Description
As a Patient Authorization Representative, you will be responsible for :
- Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
- Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
- Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
- Informing patients of their financial responsibility
- Answering a busy phone system
- Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives
Salary range : $30.47 - $47.85 Hourly
Qualifications
We're seeking a flexible, customer-focused, detail-oriented individual with :
Experience with pharmaceutical / medical insurance verification and authorizationExcellent communication, interpersonal, organizational, prioritizing and analytical skillsWorking knowledge of third-party payor verification terminologyBackground with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programsComputer proficiency with Word, Excel, and CareConnect systemExperience with medical office procedures, including scheduling appointments