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Hotel Front Desk Night Auditor

Hotel Front Desk Night Auditor

Hampton Inn Raleigh / CaryCary, NC, US
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Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Part time, Friday and Saturday nights.

Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Outstanding communication skills and excellent customer service skills are required

High school diploma or equivalent required; some college preferred

Computer proficiency is required; experience with accounting or reservation software is preferred

Requires a flexible schedule that allows for overnight shift hours

Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required

Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Perform additional bookkeeping, administrative, and accounting procedures as required

Provide exceptional service to all hotel guests during their stay

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Hotel Night Auditor • Cary, NC, US