Service coordinator
PRO-ACCESS SOLUTIONS INCStockton, CA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPrevious experience in service, dispatch, sales, customer service, or other related fields Familiarity with CRM platforms Ability to build rapport with clients Strong negotiation skills Strong communication skills Deadline and detail-oriented Familiarity with Quickbooks Great Multitasker
Automatic and Commercial Door company seeking a Service coordinator to join our team! Individual will be responsible for assisting service manager with overseeing and managing all service requests from customers.
Responsibilities :
- Accept, dispatch, and monitor incoming service calls .
- Telephone answering
- Parts tracking
- Track calls and update customers on call progress frequently
- Establish and build relationships with customers
- Establish and build relationships with vendors and subcontractors
- Assist with managing field operations with service techs
- Inventory tracking
- Schedule follow up calls for work satisfaction with customers
Qualifications :
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Service Coordinator • Stockton, CA, US