Google Workspace Administrator

Google Workspace Administrator

Reporting to the Application Leads Manager, the Google Workspace Administrator is a vital part of the ITS team that empowers communication and collaboration for our entire community. The incumbent manages our Google Workspace tenant, always with an eye towards security. The role is responsible for ensuring the secure, efficient, and reliable operation of core Google services like Gmail, Drive, and more for thousands of students, faculty, and staff. This strategic role goes beyond user support to encompass security architecture, data governance, compliance, and automation. The incumbent may also occasionally perform basic account maintenance on our Microsoft 365 tenant.

Major Areas of Responsibility :

• Centrally manage all user accounts, organizational units, groups, and access permissions within the Google Workspace Admin Console.
• Manage Google storage options for user accounts as well as College-wide Shared Drives, as well as permission structures within.
• In conjunction with our information security team, design, implement, and enforce a robust security posture, including managing Data Loss Prevention (DLP), Identity and Access Management (IAM), Role Based Access Control, and third-party application governance within our Google environment.
• Collaborate with legal and compliance teams to manage data retention and eDiscovery using Google Vault.
• Manage and implement Google Workspace applications and offerings, as well as identify new opportunities and improvements within those systems, and collaborate within ITS to roll out new changes.
• Identify opportunities for automation and develop scripts (e.g., Google Apps Script, GAM) to streamline administrative tasks.
• Serve as the highest tier of technical support for Workspace issues. This position requires high level of customer service support and the ability to work collaboratively across IT team members and members of the Holy Cross community.
• This position requires clear communication and documentation.

Minimum Qualifications :

Nice to Have :

Core Competencies :

Additional information :

This is a full time, exempt level position with a salary range of $76,000-$85,500. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including :

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

APPLICATION INSTRUCTIONS :

Please attach a cover letter addressing the position requirements along with your resume. In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college and its core commitment to justice and inclusive excellence.

Review of applications will begin as received and continue until the position has been filled.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. To request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391.