Operations Manager

WylanderLittle Rock, AR, United States

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Wylander, a recruiting company specializing in the disaster restoration industry, is hiring an Operations Manager. This position is located in North Little Rock, AR.

Benefits :

Base Pay $75K plus (DOE)
Health, Dental, Vision, Life Insurance
Company Vehicle
Electronics Package

The Operations Manager is responsible for creating high levels of client satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of their services. The Operations Manager will exceed established standards of performance through continuous process improvement, training, and development of employees. They are seeking a candidate with proven exceptional leadership skills, who maintains a positive attitude and remains flexible and open-minded as the company continues to grow.

Responsibilities :

Manage operations, execute procedures, and keep key personnel accountable

Responsible for helping to achieve company goals

Respond to property damage emergency calls when required

Plan, organize and manage crews and subcontractors

Establish and maintain client relationships and escalation issues

Attend or lead appropriate company meetings

Handle all inquiries for the team and demonstrate a high level of problem resolution and technical assistance

Responsible for mentoring, coaching and developing employees, recognizing strengths and weaknesses, and developing their skills and abilities

Conduct performance evaluations

Manage CRM to ensure the company’s highest success

Additional duties as required

Requirements :

6+ years’ experience within the Mitigation and Reconstruction Restoration Industry

At least 3 years’ experience in a leadership role

Proven ability to build, motivate and maintain high performing teams

Xactimate estimate writing proven experience

Industry specific certifications such as IICRC WRT, ASD, FSRT and AMRT are desirable

Possess exceptional organizational, negotiating, planning skills (detail-oriented person)

P1IND

serp_jobs.job_alerts.create_a_job

Operation Manager • Little Rock, AR, United States