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Bakery Specialist

Bakery Specialist

MAYA MANAGEMENT GROUP LLCDallas, TX, US
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Job Description

Job Description

Essential Duties & Responsibilities

Product Quality & Consistency

  • Prepare and oversee production of key bakery items including pan dulce, bolillos, conchas, tres leches cakes, seasonal specialties, and promotional items.
  • Ensure adherence to standardized recipes, portioning, and quality control measures.
  • Conduct regular audits of product freshness, presentation, and compliance with bakery SOPs.

Operational Support

  • Assist with production planning and scheduling to align with weekly sales targets and seasonal demand.
  • Monitor shrink and yield, ensuring accurate usage of raw materials and reducing waste.
  • Maintain compliance with all food safety, sanitation, and workplace safety regulations.
  • Team Training & Development
  • Train bakery associates and decorators on production techniques, presentation standards, and safe work practices.
  • Support onboarding of new team members by providing hands-on training and performance feedback.
  • Serve as a resource for store bakery teams, answering technical questions and troubleshooting issues.

    • Merchandising & Promotions

  • Execute bakery merchandising standards, ensuring attractive and culturally relevant product displays.
  • Implement seasonal and holiday promotions in alignment with company marketing programs (e.g., Día de los Muertos, Rosca de Reyes, buñuelos, holiday cakes).
  • Provide feedback to management on customer preferences and emerging product opportunities.

    • Performance Expectations / KPIs

    The Bakery Specialist will be evaluated based on the following measurable criteria :

    1. Sales Growth

  • Achieve or exceed weekly bakery sales targets by department / store.
  • Deliver year-over-year bakery sales growth (goal : +8–12% annually).

    • 2. Productivity & Efficiency

  • Maintain bakery labor productivity within budgeted hours.
  • Ensure on-time completion of daily and seasonal production schedules (≥95% compliance).

    • 3. Quality & Freshness

  • Maintain customer satisfaction ratings (internal mystery shop or customer feedback) above 90%.
  • 95% compliance with product standards and presentation checklists.

    • 4. Shrink & Yield Control

  • Keep bakery shrink within target (goal : ≤3–5% of sales).
  • Ensure batch yield accuracy ≥98% against recipes / SOPs.

    • 5. Training & Development

  • Complete training of all new bakery associates within 30 days of hire.
  • Provide at least 1 skill-development session per month for store bakery teams.

    • 6. Food Safety & Compliance

  • Zero critical violations in health / safety audits.
  • 95% compliance in internal bakery SOP and sanitation audits.

    • Qualifications

  • Minimum 2 years of bakery or pastry production experience (retail or supermarket preferred).
  • Knowledge of traditional Mexican and Latin American bakery products.
  • Strong technical skills in baking, decorating, and product finishing.
  • Bilingual (Spanish / English) preferred.
  • Ability to organize, train, and work collaboratively across multiple teams.

    • Physical Requirements

  • Ability to stand, walk, and work in a hot production environment for extended periods.
  • Must be able to lift up to 50 lbs. and perform repetitive motions.

    • Position Impact

    This role directly impacts bakery sales, customer satisfaction, shrink control, and brand reputation. The Bakery Specialist plays a critical role in preserving tradition while driving innovation in the bakery department.

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    Bakery Specialist • Dallas, TX, US